How I Took My Staffing Firm Past $100 Million—And How You Can Too
Lessons in Growth, Strategy, and Resilience from My Journey
Breaking the $100 million revenue mark is a milestone that every staffing leader aspires to, but very few achieve. It’s not just about hitting numbers—it’s about building a scalable, resilient business that can sustain long-term growth. When we started Artech, we faced our fair share of challenges, but with the right strategies, mindset, and execution, we built something that continues to thrive.
Here are some of the key insights from our journey—what worked, what didn’t, and the lessons that can help you aim to scale beyond $100 million.
The Biggest Challenge Faced Along the Way
Every company has its defining moments—the obstacles that test resilience and shape long-term success. When we started Artech, our biggest challenge wasn’t just securing clients or finding talent. It was creating an organizational framework that could support both rapid growth and long-term scalability.
Growth without structure leads to chaos. So, we made it our mission to build a strong foundation—one that could support us through every stage of expansion.
And it worked. We exceeded $300 million in revenue by 2011 and surpassed $500 million by 2017. Just last year, we expanded into the Philippines and Singapore. These milestones weren’t just about numbers—they were proof that a structured, scalable approach to growth pays off.
The Mantras That Helped Us Rise to Every Challenge
If there’s one thing I’ve learned, it’s that success isn’t random. It follows a formula. A few core principles—our mantras—helped us navigate challenges and drive growth. These are the same lessons I’d share with any IT staffing firm looking to scale.
Commitment to Growth: A Strong Growth Mindset as the Foundation of Artech
Scaling a business requires a mindset shift. Growth isn’t just about adding revenue; it’s about continuously investing in people, technology, and processes. When we opened our first branch office in 1999, we knew we weren’t just expanding geographically—we were expanding our mindset. Every market, every new challenge was an opportunity to grow.
Talent Development: Empowering Growth Through PACE and Artech Academy Programs
Your business is only as strong as your people. That’s why we launched PACE and the Artech Academy—programs designed to attract, train, and retain top talent. The staffing industry is built on relationships, and we believe in developing talent from within to drive long-term success.
Strategic Focus: Driving Enterprise Account Growth
Success doesn’t come from chasing every opportunity—it comes from focusing on the right ones. Instead of spreading ourselves thin, we prioritized enterprise clients and built long-term relationships. This strategic focus helped us scale sustainably and deepen our market impact.
Operational Model: Centralized (What You Can) / Localized (Where You Can)
A key lesson we learned: standardize where possible, localize where necessary. A strong centralized backbone (operations, finance, compliance) creates efficiency, while localized teams ensure we stay agile and responsive to client needs. Striking this balance helped us scale without losing flexibility.
Financial Management: A Disciplined Approach to Investment and Resource Allocation
Revenue is important, but profitability is everything. We maintained a disciplined approach to financial management, ensuring every investment aligned with our long-term vision. This mindset helped us scale sustainably—without overextending or compromising financial stability.
That One Thought That’s Always Driven Me Forward
Growth is exciting, but here’s the truth: scaling a business isn’t just about how much you earn—it’s about how wisely you manage what you earn.
“In the race for revenue, don’t forget that profitability is the true compass for growth. It’s not the size of the earnings, but the strength of the profit that propels you forward.” – Anonymous
Profitability fuels long-term success. It allows you to reinvest, innovate, and sustain momentum. If you’re an IT staffing firm aiming to scale, focus on profitable growth—not just top-line expansion.
Advice to Smaller Firms Just Starting Out
For staffing firms looking to break the $100M mark, here’s what I’d say:
- Focus on core strengths—don’t try to do everything. Identify your niche and dominate it.
- Keep operations lean and efficient. Every dollar saved is a dollar reinvested in growth.
- Prioritize customer relationships. Clients are your biggest advocates—build lasting partnerships.
- Build a strong financial foundation. Growth means nothing if it isn’t sustainable.
- Stay adaptable to market changes. Flexibility is your competitive edge.
- Leverage technology for growth. The right tech can drive efficiency and scale.
- Network strategically for opportunities. The right connections open doors.
- Commit to continuous learning. The best leaders never stop evolving.
“To create and manage your own successful business, you must find a niche service area, believe in its potential, build a core team of service delivery leaders, continue to reinforce your vision—and never stop looking for opportunities to innovate.”
Final Thoughts: Scaling Beyond $100M
Breaking the $100M mark isn’t about luck—it’s about strategy, discipline, and the right mindset. At Artech, we’ve built our growth on a strong foundation of talent, technology, and financial discipline. And that’s the key to long-term success.
For IT staffing firms looking to scale, my advice is simple: Stay focused, build strong processes, and never stop innovating. The road to $100M—and beyond—isn’t easy, but with the right vision and execution, it’s absolutely possible.
Let’s Talk Growth!
Scaling beyond $100M requires the right strategy, mindset, and execution. Whether you’re looking to streamline operations, expand into new markets, or build a sustainable growth model, we’re here to help.
Connect with us to explore how Artech can support your journey to scalable success.